Privacy Policy

1. General Information

This Privacy Policy applies to the website advicefood.com and related services operated by AdviceFood.

The Service is intended for an international audience and aims to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

By using the Service, users consent to the collection and processing of personal data as described in this Policy.

2. Information We Collect

We collect only the information necessary to provide, maintain, improve, and secure the Service.

• Account information — such as email address, Google account information, or Telegram authentication data used during registration or login.
• User content — food names, product information, nutrition-related queries, and other data voluntarily submitted for analysis.
• Contact information — information submitted through the contact or feedback forms on the website.
• Analytics and usage data — including pages visited, interactions, session duration, referral sources, and approximate geographic location collected through Google Analytics and similar technologies.
• Technical information — such as IP address, browser type, operating system, device information, language settings, and access timestamps.
• Cookies and tracking technologies — used for authentication, preferences, analytics, security, and improving user experience.

3. How We Use Information

We process collected information for the following purposes:

• providing access to the Service and user accounts;
• processing AI-powered food and nutrition analysis;
• improving functionality, performance, and personalization;
• maintaining security and preventing abuse or fraud;
• responding to user inquiries and support requests;
• analyzing website traffic and usage patterns;
• complying with applicable legal obligations.

4. Legal Basis for Processing

Where required by applicable law, including GDPR, personal data is processed based on:

• user consent;
• performance of a contract or provision of requested services;
• legitimate business interests, including analytics and security;
• compliance with legal obligations.

5. Cookies and Analytics

AdviceFood uses cookies and similar technologies to ensure proper website functionality, remember preferences, authenticate users, analyze traffic, and improve user experience.

The Service may use third-party analytics and authentication providers, including Google Analytics, Google Sign-In, and Telegram Login.

Users may manage or disable cookies through their browser settings, although some features of the Service may not function properly without cookies.

6. Third-Party Services

The Service may integrate with third-party providers and platforms necessary for authentication, analytics, hosting, communication, payments, or infrastructure.

Such providers may process personal data in accordance with their own privacy policies.

Third-party services may include:

• Google Analytics;
• Google Authentication;
• Telegram Login;
• hosting and cloud infrastructure providers;
• payment processing providers, if applicable.

7. Data Storage and Security

Personal data may be processed and stored on servers located within the European Union, including Germany.

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. User Rights

Depending on applicable laws and location, users may have the right to:

• request access to their personal data;
• request correction or deletion of personal data;
• withdraw consent for data processing;
• restrict or object to certain processing activities;
• request data portability;
• file a complaint with a relevant data protection authority.

9. Data Retention

Personal data is retained only for as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce agreements.

Users may request deletion of their account and associated data by contacting support.

10. Children's Privacy

The Service is not intended for children under the age required by applicable law to consent to personal data processing.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions become effective upon publication on the website.

Users are encouraged to review this page periodically for any changes.

12. Contact Information

For questions regarding this Privacy Policy or personal data processing, users may contact:

• Email: support@advicefood.com
• Through the contact form available on the website

13. User-Generated Content (Uploaded Images)

Users may upload images (including food photos) for analysis and display within the Service.

By uploading content, the user confirms that they have the necessary rights and permissions to use and share such content.

Uploaded images may be processed by the Service to provide AI-based analysis and may be displayed on a separate page within the platform as part of the functionality.

The Service does not actively review all user-uploaded content and is not responsible for the legality, accuracy, or appropriateness of such content.

However, the Service reserves the right to remove or restrict access to any content that violates applicable laws, these Terms, or user safety requirements.